Your fire-protection partner determines whether you pass Civil Defence — and whether your building is genuinely safe. Before you sign, ask these seven questions.
The 7 questions
- 1. Are you Civil Defence approved? Only approved contractors can get your systems signed off.
- 2. Do you both supply and install & maintain? One accountable partner avoids finger-pointing — see supplier + contractor.
- 3. Is your equipment genuine and certified? Insist on UL/FM/EN-listed products — no grey-market parts.
- 4. Do you handle the NOC and inspections? They should manage Civil Defence approvals end to end.
- 5. What does your AMC cover? Get the scope in writing — see AMC.
- 6. Which standards do you work to? The UAE Fire & Life Safety Code, NFPA and EN.
- 7. Can you show relevant experience and references? Ask for comparable projects.
Red flags to avoid
- No Civil Defence approval
- Vague about standards or certifications
- No written AMC scope
- Pushes unbranded / grey-market equipment
- Won’t provide references
How Adiga answers all seven
We are a Civil Defence-approved, ISO 9001:2015 supplier and contractor — we design, supply and install, secure approvals, and maintain across all seven emirates, including Dubai, Abu Dhabi and Sharjah.
Go deeper → read our in-depth contractor-vetting guide — with reference tables and step-by-steps.
This is general guidance — confirm exact requirements with our team and your Civil Defence authority.
Frequently asked questions
Why does Civil Defence approval matter?
Only approved contractors can get fire systems inspected and signed off; using a non-approved one risks rejection at inspection.
Is it better to use one contractor for supply and maintenance?
Yes — a single accountable partner avoids gaps and finger-pointing between separate vendors.